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Can't configure an Outlook profile when the email address starts with "aux" or "con" prefix - Reset protocols to point to Outlook
Microsoft outlook 2013 your profile is not configured free
I have just migrated from old Office tenancy to a new Office tenancy with the same domain name don't ask why, it's complicated! Everything went nice and smooth except that Outlook fails to "recognize" new tenancy.
Even if I try to create new Outlook profile with correct settings, it fails with "An encrypted connection to your mail services is not available" and fails with unencrypted attempt as well. DNS is fine, all the records in place, checked everything with Remote Connectivity Analyzer, web access works I have sent you a Private Message to collect the domain.
Please perform the following steps to check the message:. Was this reply helpful? Yes No. Sorry this didn't help. It's not the latest version, but it's working on another machines with same version, but different domain.
I tried everything, but in the end, the problem resolved itself. I just had to wait approx. So I assume it had to be something with O backend CAS arrays or something , because everything else was setup properly and working properly. Migration from on-prem exchange to O! How did you migrate on premise Exchange to Office , via stage migration or cutover migration? Where did the DNS point to?
Did it point to Office ? If you used the stage migration, after completing the migration, you need to covert the on premise mailbox to a mail enabled user. Then re-configure your account with the Outlook client. And mailboxes were migrated using MigrationWiz tool from BitTitan not that it should make any difference. Before taking any further actions, would you mind providing the following information for further analysis?
The test result of Outlook Connectivity. Best Regards, Richard. Last night I did another O to O migration, for another client. No issues whatsoever. Like a walk in a park :. Choose where you want to search below Search Search the Community. Search the community and support articles Microsoft and Office Office for admins Search Community member. Hi, I have just migrated from old Office tenancy to a new Office tenancy with the same domain name don't ask why, it's complicated!
I know I can manually configure Outlook,but I would like to avoid that, if possible. Any help is much appreciated. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. Hi Ermin, To narrow down the root cause of the issue, could you provide the following information? Is OWA working fine?
Does the issue occur to all users of your organization? Is the Outlook client the latest version? Send us your custom domain for further troubleshooting. Please perform the following steps to check the message: 1.
Go to the Your details section on the right side of the community site. Click the Private Message. Click the subject title of the response to read the message. Best Regards, Toby. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Autodiscover is there, verified from O console, as all other DNS records 2.
OWA is working fine 3. All users on that domain, other domains on same O tenancy working fine 4. It's not the latest version, but it's working on another machines with same version, but different domain 5. Issue appears on another machine as well 6. I have just sent you domain name in pm Thanks. In reply to A. User's post on November 12, Hi Ermin, Any updates?
Thanks, Toby. Hi Toby, I tried everything, but in the end, the problem resolved itself. Anyway, thanks for your help and support. I really appreciate it. User's post on November 15, Really annoying! User's post on November 24, Hi Ermin, Can you confirm the following points? Hi Toby, 1. It was cutover migration, with new user accounts and Outlook profiles 2.
User's post on November 25, Hi Richard, I've just sent you details in a private message. Like a walk in a park : Regards,. This site in other languages x.
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